Privacy Policy
1. Who we are
Gcourses ("Gcourses", "we", "us", or "our") is an online biology exam-preparation service operated by Gigi, based in Cairo, Egypt. This Privacy Policy explains what personal information we collect when you use our website (gcourses.vercel.app) and services, how we use it, and the choices you have. By using our website or purchasing from us, you agree to this policy.
2. Information we collect
We only collect what we need to provide our courses and support:
- Contact details — your name and email address when you enroll, request access, book a session, or contact us.
- Order information — the product you purchased and the date of purchase.
- Payment information — payments are processed by our third-party payment provider. We receive a confirmation that payment succeeded, but we do not collect or store your full card number or banking credentials.
- Assessment data — if you take a mock test, your answers and score so we can send you your results.
- Technical data — basic information your browser sends, such as device and general usage, used to keep the site working and secure.
3. How we use your information
- To deliver the product or service you purchased and give you access to the study portal.
- To send you login links, your mock-test results, and important account or order updates.
- To respond to your questions and provide customer support.
- To process payments and prevent fraud.
- To improve our courses and website.
4. Payments
When you make a purchase, your payment is handled securely by our payment provider on their own systems. Your card and banking details are entered directly with the provider and are governed by their privacy policy and security standards. We only receive confirmation of whether the payment was successful, along with your name, email and the amount.
5. Cookies & local storage
We use your browser's local storage to keep you logged in to the study portal after you use a magic login link. We do not use third-party advertising or tracking cookies. You can clear this data at any time from your browser settings, though doing so will log you out.
6. How we share information
We do not sell or rent your personal information. We share it only with trusted service providers who help us run Gcourses, and only as needed:
- Payment provider — to process your payment.
- Email service (Brevo) — to send login links, results and notifications.
- Hosting (Vercel) — to host the website.
- When required by law, or to protect our rights and the safety of our users.
7. Data retention
We keep your information for as long as you have access to our courses and as needed to meet legal, accounting or reporting obligations. You may ask us to delete your account information at any time (see Contact below).
8. Security
We take reasonable technical and organisational measures to protect your information. Access to the study portal is secured with single-use, time-limited login links. No method of transmission over the internet is 100% secure, but we work to safeguard your data.
9. Your rights
You have the right to access, correct, or request deletion of the personal information we hold about you, and to ask us to stop sending you marketing messages. To exercise any of these rights, contact us using the details below.
10. Children's privacy
Our services are intended for students preparing for exams. If you are under 18, please use Gcourses with the involvement of a parent or guardian. We do not knowingly collect information from children under 13.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review it periodically.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
Email: gigiimofarid@gmail.com
Phone / WhatsApp: +20 113 005 2584
Address: Cairo, Egypt